No internet access

abayanipou
Level 2
Today after connecting new TPG modem, still it couldn’t configured automatically and there is no internet access after hours of waiting! What should I do?
2 REPLIES 2
david64
Level 15
BasilDV
Moderator

Hi @abayanipou

 

Welcome to the Community!

 

We were able to locate your account and learned that your assigned Engineer has been in touch.

They've guided you in configuring the modem/router manually and confirmed that the internet is working.

 

Let us know if you need further assistance.

 

BasilDV