I have been sent a scam email purporting to be from TPG stating I have "earned a new rank and elevated to level 2". Then "click here to see your profile". This is nonsense and appears to be a scam. It is trying to appeal to a person's anticipation of "earning"something and being elevated, appealing to one's ego. The sender is email@example.com whereas the correct TPG sender is community.tpg.au, a very subtle difference. BEWARE.
Hi @ella . TPG Community does send out emails like that. If you look at your post regarding this, you'll see a symbol "L2" beside your name.
The email sender is firstname.lastname@example.org. The link directs you to the web site community.tpg.com.au (this web site).
But you can check your profile by signing in to Community, then click your name that appears somewhere on the page, depending on the type of device you are using.