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Second installation technician no show!

tda243tommy
Level 2
My first appointment was scheduled to be on the 9th April between 8am - 12pm.
The technician did not show up and i still have had no contact as to why!!
I then checked my installation tracker on the weekend and i see they rescheduled another appointment time for april 20th between 8am and 12pm.
Once again nobody showed up and no contact as to why this happened !!

I have tried to contact tpg via phone almost every day since the 9th April only to be on hold for hours at a time.
The few times i have got through i just get passed from person to person and cannot get an answer out of anyone!

Please somebody tell me what am i suppose to do now!?
2 REPLIES 2
KarlB
Moderator

Hi @tda243tommy,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can look at this service for you.

 

Kind regards,

Karl

KarlB
Moderator

Replied via PM