Call Catcher charging me to disable a service I never requested.

[alanyang]

Hi Alex,
Just wondering how you go with this in the end? I'm having the exact same issue and hoping TPG can fix/reimburse/refund properly!
Thanks

[alanyang]

Hi @Anonymous ,

I'm having exactly the same issue as Alex. Please rectify and refund me. Have PMed you.

Thanks

[Wing]

Hi alanyang,
I'm having exactly the same issue as Alex and you. Could you please let me know whether your issue has been resolved?

[adib_rahmang]

Hey @Wing,

Send us a private message and we'll look into it.

How do I private message (PM) in the community - TPG Community

[Alex11]

The ISSUE IS STILL ONGOING! I have updated my complaint to the TIO.

Call Catcher still charging me for a service that I HAVE ALREADY DISABLED with 121600 number

How is TPG this bad??

13/07/2024 04:26PM
0414*******
00:00:04
Divert to Call Catcher
$0.15

11/06/2024 12:00PM
0414122000
00:00:34
Divert to Call Catcher
$0.30

27/06/2024 09:29AM
0414122000
00:00:11
Divert to Call Catcher
$0.15

[adib_rahmang]

We'll get on your case again, @Alex11

Are you able to send me a DM?