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Can’t login to my account

haotao0731
Level 2
Hi I suddenly cannot login to my account and the message says:

Sorry, the mobile number on your account is missing or invalid.
Please call us on 13 14 23 for assistance.
1 REPLY 1
Ahra_G
Moderator

Hi @haotao0731,

 

 For My Account access, we now require an OTP to be sent to a registered mobile number on your account.

 

Please send us a private message and we'll help get this sorted. 

 

-Ahra_G