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Cancelling my NBN service

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amalakellis
Level 2

If I cancel my month-to-month NBN service today will I still be charged in three days when I am normally charged? I have not been using the service for a few months and want to stop paying.

1 ACCEPTED SOLUTION

Accepted Solutions
peter_k
Moderator

Hi

 

I will send you a Personal Message.

 

Regards,

Peter

View solution in original post

5 REPLIES 5
peter_k
Moderator

Hi

 

I will send you a Personal Message.

 

Regards,

Peter

ted05071953
Level 2

Please cancel my nbn service …. I want to cancel my nbn servisce now 24 Nov. 2021

BasilDV
Moderator

Hi @ted05071953

 

We regret to read that you've decided to terminate your service with us.

We were able to locate your account using your community details and learned that you've been in touch with our Accounts team.

 

The email confirmation of your request has been sent.

 

We hope you all the best with your new provider.

 

BasilDV

Sony77
Level 2
Can you please message me how to cancel my NBN... I really need to cancel it
Shane
Moderator

Hey, @Sony77. I responded to your initial post located here. Send me your account information and contact details and we'll have our Account Specialists call you.

 

Regards,

 

 

Can you please message me how to cancel my NBN... I really need to cancel it