Cancelling my NBN service

[amalakellis]

If I cancel my month-to-month NBN service today will I still be charged in three days when I am normally charged? I have not been using the service for a few months and want to stop paying.

[peter_k · Accepted solution]

Hi

I will send you a Personal Message.

Regards,

Peter

[ted05071953]

Please cancel my nbn service …. I want to cancel my nbn servisce now 24 Nov. 2021

[BasilDV]

Hi @ted05071953

We regret to read that you've decided to terminate your service with us.

We were able to locate your account using your community details and learned that you've been in touch with our Accounts team.

The email confirmation of your request has been sent.

We hope you all the best with your new provider.

BasilDV

[Sony77]

Can you please message me how to cancel my NBN... I really need to cancel it

[Anonymous]

Hey, @Sony77. I responded to your initial post located here. Send me your account information and contact details and we'll have our Account Specialists call you.

Regards,

Can you please message me how to cancel my NBN... I really need to cancel it

[kpillai]

Please cancel my NBN service. I have sent an email as well.

[Aubrey]

Hi @kpillai, send your customer ID or username via private message and let's look into this.

Thanks,

Aubrey