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Disconnect and close NBN Service

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Level 1b

Good evening, 

 

I am moving out of the country and I would like to cancel my NBN service and close my account. 

 

Looking forward to your reply.

 

Sara. 

2 REPLIES 2
Moderator

Hi @301995sara,

 

Welcome to TPG Community!

 

We would like to arrange a call from our Accounts team to discuss this further as they need to assess your account.

 

Please shoot me a private message with your preferred time and best number to be contacted.

 

Don't know how to send a PM? Click here.

 

Kind regards,

BasilDV

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Moderator

Hi @301995sara,

 

Our Accounts team has sent you an email with the information and process to discontinue your account. Please follow the instructions for us to process your request.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV