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I cannot login to TPG MyAccount.

Jurchol
Level 2

I cannot login to TPG MyAccount. It says something went wrong and takes me to the original TPG homepage. It is the same on different browsers or devices. I cannot check the usage of my mobile phone. Please help.

5 REPLIES 5
Ahra_G
Moderator

Hi @Jurchol

 

We'd be happy to look into this. Please send in your TPG username or Customer ID via private message so we can pull up your account. 

 

-Ahra_G

traceystevens75
Level 2

I have this same issue. Please help

kate_
Moderator

We'll help out, @traceystevens75! If you send me a PM here, we'll have a look at what's happening with your login.

nitinsharma1979
Level 2
Unable to login to my account. It takes me back to the home page.
adib_rahmang
Moderator

Hi @nitinsharma1979,

 

Have you tried logging with a browser? If you're still not able to log in, send me a private message.

 

How do I private message (PM) in the community - TPG Community