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I cant send an email Via Outlook

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mvail
Level 2

My outlook account will receive emails, but I cannot send emails via outlook. I get an error message saying that it is not accepeted by my server.

1 ACCEPTED SOLUTION

Accepted Solutions
mvail
Level 2

All sorted, the help desk noted that i need to change the port in my settings.

Thanks

View solution in original post

5 REPLIES 5
Riezl
Moderator

Hi @mvail, were you able to send emails using TPG Post Office : https://www.tpg.com.au/home/postoffice ?

mvail
Level 2
Thanks Riezl

Yes, I am using the TPG post office on line at the moment to send emails. My outlook is still receiving but cannot send emails.

I have a query in with the email team at TPG but havent received a call back yet.
Mike
Riezl
Moderator

Hi @mvail, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this further. To send a PM, please refer to this link: How do I private message (PM) in the community

mvail
Level 2

All sorted, the help desk noted that i need to change the port in my settings.

Thanks

View solution in original post

Riezl
Moderator

Glad to know that the issue has been resolved. Have a wonderful day! Cheers!