I think my modem/account has been hacked.

[jgerlach79]

I have had multiple accounts hacked the last few days eg email, banking, social media, and it has said it's someone on "my network".
Now my modem is stuck in a loop and will not restart/connect at all.
I can't access the modem setting online as there is no internet.
I have no idea what to do!!

[Ahra_G]

Hi @jgerlach79, 

We're here to help. Please send us your TPG username or Customer ID via private message so we can locate your account and go from there. 

-Ahra_G