Joint account & formal invoice pdf

[bruceceline233]

Hi,

Can I add my partner to the current NBN contract as an additional account holder, will her name appear on the bill? 

And how can I request a formal Invoice from the account on PDF format?

I tried to PM Shane in the forum but there is no "send a message" option.

[bruceceline233]

Guess that was because I just registered, now I have send a message option..

[Ahra_G]

Hi @bruceceline233, 

To add an authorised contact on your account, please send an email to adsl_admin@tpg.com.au.

The authorised person will be given access to contact TPG and transact on your behalf, will also be assisted with any query or change in terms of billing, contract, technical or other information pertaining to your account except adding or removing a contact person and canceling the account.

Please note that the authorised person's name will not reflect on the billing invoices and receipts.

You can utilise My Account in generating your invoices and convert them into PDF files. 

Feel free to let us know should you require further assistance. 

Regards,

Ahra_G