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Mobile billing details

jdhowsam
Level 2

Anyone...my TPG internet billing details have been updated, but my mobile billing details are old...when i'm on the mobile page there is no way to update there, so TPG just keep trying to bill an old card. They give me a number to call...which has a 60 min wait time. Why is it so hard to pay your bill?!!!!!!!

1 REPLY 1
Ahra_G
Moderator

Hi @jdhowsam

 

Thanks for reaching out and we're sorry to learn about the difficulty encountered in settling your account. 

 

I would recommend checking out these articles:

 

Kindly provide us with your Customer ID or TPG mobile number via private message in order for us to assist you further. 

 

 

Regards,

Ahra_G