Month to month

[Cherie]

Hi there,

Im formally writing that Iam cancelling my month to month with TPG small plan as the waiting on the phone to customer service is ridiculous long wait. Always a min 30min wait. I'm now with another phone provider and no longer have the same number. I don't allow TPG to charge my account. If they do I will follow through with legal action.

Regards,
Cherie

[Ahra_G]

Hi @Cherie, 

Apologies for the lengthy queue times. 

We have likewise replied to your post located here:

https://community.tpg.com.au/t5/forums/replypage/board-id/broadbandboard/message-id/16513

Your concern and request has now been raised to our Mobile Team for assistance. 

Thanks!