I received this email. I went through normal channels to log on and can see nothing wrong with my account.
We were unable to process your invoice
We are having trouble authorizing your credit card.
To ensure that the service will not be interrupted, you need to update your payment details.
To quickly resolve this click: Login to your Account then you will be prompted to update your details.
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.