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Unable To Update Credit Card Details

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JLo
Level 3
Level 3

Hello,

 

I tried to update the details on the TPG website, but once I click the button to submit, I get a blank screen with the URL https://cyberstore.tpg.com.au/register/tokeniser.php

 

Same issue as here:

https://community.tpg.com.au/t5/Accounts-and-Billing/Unable-to-update-credit-card-details-after-card...

https://community.tpg.com.au/t5/Accounts-and-Billing/Credit-Card-details-will-not-update/td-p/132667

https://community.tpg.com.au/t5/Accounts-and-Billing/Unable-to-update-credit-card-details-after-card...

 

I am trying to move house and use the same credit card that is on file but getting the following error when trying to do that as well: Epaymeth:cc_expired:

1 ACCEPTED SOLUTION

Accepted Solutions
JLo
Level 3
Level 3

EDIT FIX: For anyone having the same issue in the future, once you get to this page and it doesnt go any futher, https://cyberstore.tpg.com.au/register/tokeniser.php

 

Just hit the back button on your browser and press update details again. (even though you cant see the details in the C/C box) You will get a sucess msg

View solution in original post

1 REPLY 1
JLo
Level 3
Level 3

EDIT FIX: For anyone having the same issue in the future, once you get to this page and it doesnt go any futher, https://cyberstore.tpg.com.au/register/tokeniser.php

 

Just hit the back button on your browser and press update details again. (even though you cant see the details in the C/C box) You will get a sucess msg