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my mobile phone: XXXXXXXXXX

nicnikok
Level 2

I did not put on my data today 29.11.2020 and I checked it; But I am getting these charges today? Why? 

2 REPLIES 2
BasilDV
Moderator

Hi @nicnikok

 

Our system does record the data accurately, but will raise this with our Mobile team to discuss this further.

A case manager will be in touch with you within the day.

 

BasilDV

BasilDV
Moderator

Hi @nicnikok

 

Our Mobile team tried to call you to no avail.

You may respond to their SMS with your preferred time to be contacted or call them directly on 13 14 23.

 

Stay safe.

BasilDV