5G Wireless drop outs

[Aaronw85]

Good morning,
I recently switched from TPG NBN to 5G wireless premium, but I am experiencing very regular drop outs that last for a few minutes (all green lights are on and reception is max).

It’s problematic as it’s dropping me off work calls, and outside of work, streaming is constantly stopping.

Any suggestions?

I’m in Cronulla NSW.

[Ahra_G]

Hi @Aaronw85, 

You may find this article helpful: 5G Home Broadband - Troubleshooting Speed issues

If the issue persists after performing the troubleshooting steps above, let us know so we can have a tech specialist to contact you for assistance. 

Thanks! 

Ahra_G