Account usage

[rvio_]

Hi there 

I was going through my account but coudnt find my data usage on monthly basis

Please advise

regards

[Ahra_G]

Hi @rvio_,

Are you pertaining to your mobile or broadband service? You may check out this article we created: TPG My Account - Checking your calls and usage online

Note: If you're on unlimited plan, you won't be able to see your data usage on TPG My Account. You will need to contact our Accounts team on 1300 993 011, Monday - Sunday between 8am - 10pm.

-Ahra_G

[hianchan2]

I contacted customer service but they tell me they are not able to give me that information however I am not clear of his explanation as to why they can't do it.  I had to ask him to repeat his explanation twice but I still can't understand it.  LOL

[adib_rahmang]

Hey @hianchan2,

We'll get an answer for you. Please send me a DM.