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Adsl2+ No internet connection problem

landonkoo0207
Level 3
Hi,

My adsl2+ suddenly is not connecting to the internet. There’s no connection at all, so I can’t use the internet whatsoever. Possible line issue? It was working fine just 2 hours ago.

Could you check what’s going on?

Regards,
Landon
3 REPLIES 3
alanguide
Level 7

Hi there. I note you posted OK here, so is your problem just emails? There's been a problem there all day and this morning. See my post.

Riezl
Moderator

Hi @landonkoo0207, we have checked the status of your connection and it appears to be up and running now.

 

We are not detecting any fault on the line or network at the moment, but if you are still having issues, please let us know. Thank you.

Riezl
Moderator

Hi @alanguide, we have replied to your community post located here: https://community.tpg.com.au/t5/Broadband-Internet/Mailserver-intermittent/m-p/22459#M9150

 

We are just checking if you are still having issues. Let us know if we can be of any assistance. Thank you.