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Archer VR1600v connection problem on wired ethernet connected PC

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Level 2

Hello,

Archer VR1600v connection problem on wired connected PC using 100gb ethernet port, all wireless and other devices work well.

I noticed it happens when the download speeds starts to peak the connection will crash the modem needs be rebooted for it to connect to the pc.The wifi does not get affected at all and it keeps working fine, it only effects the LAN port.

I have already tried the following without any sucess. until the modem is rebooted nothing will work

  • Change cable to PC
  • Connect another laptop to the modem with ethernet cable without any luck.
  • Ping test 192.168.1.1 which times out.
  • WIFI works while the LAN port ceases.
  • Swapped LAN port to a different port

Did lot of search and it seems this modem model is plagued with hardware issues and  it ceases under strain. Could you please look into it or change modem to different model.

15 REPLIES 15
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Moderator

Hi, 

Have you tried any other device over wired connection?

Regards

JayeshP9.

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Moderator

Hi,

Can you provide me detail of Vr1600v  power supply?

Regards

JayeshP9

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Level 2

Modem TP-Link Archer VR1600V VER 1.0

Power 12v =2A

 

Moderator

Thanks for providing details for power supply,

Can you  just tell me which are current setting for ipv4 for Ethernet.

Follow below steps

control panel >     network and internet   > network connection   >Ethernet >   right click >properties > Internet protocol IPV4 (TCP/ IP )   > properties   > General   which option currently selected for   obtain IP address automatically or use following IP

 

Regards

JayeshP9

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Level 2

obtain IP address automatically

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Moderator

Well, Update Ethernet driver, possible issue could be that one as well

Can you private messsage me your router Mac id please?

Regards

JayeshP9

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Level 2

"Etherent driver update then possible issue could be that one"

Already updated and still has issues checked with another computer same results.

Messaging id now

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Moderator

Hi Garry23,

Can you attach screenshot of ipconfig output  from command prompt? How's LAN status of router? is that ON or OFF

In the command prompt type, ipconfig and then hit Enter.

 

Regards

JayeshP9

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Level 2

snapshot sent.