TPG Community

Get online support

Cancelling my internet

Level 1a

Hi,I'm looking for a way to cancel my TPG internet as it's connected to a rental I now don't live in and I don't have a new address to re connect to. Can someone please point me in the right direction?


Hi @MyMonkey64,


Welcome to TPG Community!


We were able to locate your account using your community details and it seems that you were able to contact our moving home team to relocate your account to a new address.


The relocation order is in progress and notifications will be given via SMS or email.


Should you require further assistance, please let us know.


Kind regards,