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Cancelling my internet

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Level 1
Hi,
I move to new place so I want to cancel my current ADSL internet which is not in contract. TIA
4 REPLIES
Moderator

Hi @Quynh,


Welcome to TPG Community!

We have located an account using your community details and we'll have an account specialist contact you as soon as possible to address this concern.

Should you have a preferred contact number and time, please send it via private message. Thank you.

 

To send a private message, please refer to this link:

How do I private message (PM) in the community - TPG Community

 

Moderator

Hi @Quynh, we can see that our Accounts Team has been in touch and addressed the concerns raised. 

 

Should you require further assistance, feel free to drop us a message.Cheers!

Level 1
I want cancel my service
Moderator

Hi @ranaali749,

 

Welcome to the community!

 

I am sorry to know that you're considering to cancel your service.

 

I went ahead and check your account using your community details and I got a match.

 

I've seen that you have speak with one of our Account Specialists and provided details about cancellation of the account.

 

I also sent an Private Message to you about the cancellation.

 

Let me know should you require further assistance.