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The network is continuously broken and cannot be carried on, only have 3 min conection
If the problem cannot be solved, why do I still need TPG
my friend have same problem, he use vpn, and I use hotspot
Hi @angelic0519
Welcome to the Community!
We were able to locate your account using your community details and tested the line, but was not able to detect any fault.
The modem/router also shows that it's been stable and connected for more than a day now.
Are you using a WiFi or a Wired connection? Did you notice any changes in the light status of the modem/router when you experienced the dropouts?
If you are using a WiFi connection, please check the articles that we've created to improve your network.
Let us know how it goes.
BasilDV
Hi @angelic0519
Welcome to the Community!
We were able to locate your account using your community details and tested the line, but was not able to detect any fault.
The modem/router also shows that it's been stable and connected for more than a day now.
Are you using a WiFi or a Wired connection? Did you notice any changes in the light status of the modem/router when you experienced the dropouts?
If you are using a WiFi connection, please check the articles that we've created to improve your network.
Let us know how it goes.
BasilDV
Yes, I agree. I'm having the same problem.
Hi @lingzeng3,
Let us help and get to the bottom of this. Could you shoot us a PM with your details so we can proceed with the initial investigation.
Regards,
Yes, I agree. I'm having the same problem.