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Delayed or missing mail delivery to wife's tpg email account

Will12
Level 2

Hi Shane,

 

same here. I have emails that are delayed by hours, and one is still yet to arrive from yesterday. I have checked via TPG post office and not there either.

Why is TPG blocking our emails...?

 

Riezl
Moderator

Hi @Will12 , please send us a private message with the email address you are having issue with so we can check this with our Postmaster.

junk3569
Level 2

Hi,

i have the same issues for more than 2 weeks, i tried to PM the mod but unable to!

 

Could you please also investigate for me?

 

many thanks

marbell
Level 4

Getting bad again for me. Some email delays for many hours while others show up promptly. 

BasilDV
Moderator

Hi @marbell and @junk3569

 

The filtering set by our network team is still in play due to the number of spammers using Gmail address.

We have raised the issue with Google, but did not receive any response.

 

We are compiling evidence for us to raise it further with them.

Please send me a PM with the list of Gmail addresses that's been having problems reaching you along with the date and time.

 

Also, the TPG mail address that you are using.

 

BasilDV