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FTTN constantly dropping out.


We are glad to know that the service is now working, @ashpitman.


We'll advise our Engineering Team to assess a billing adjustment and you will be contacted as soon as an update becomes available.


Should you need further assistance, feel free to drop us a message. Cheers!


Good day, ashpitman


I have chased our Engineering Team regarding the adjustment for your account. We'll be in touch again as soon an update becomes available. 




Hi ashpitman


Our Engineering Team has been trying to get in touch with you to discuss the matter at hand to no avail. May we know what's your most convenient time to receive a call? 


We'll wait for your response.





Hi @ashpitman, please provide us your most convenient time to receive a call so we can have a specialist contact you to discuss the resolution to the concerns you have raised.


We'll wait for your response. Thank you.