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FTTN dropouts

Level 3
It’s now 2006 AEST & no internet service
Moderator

Hi @chatswood

 

I will chase this up with our Technical Team and request for immediate feedback.

 

Please see our previous response to your initial post located here.

 

Cheers!

Level 3
2035 AEST & no sign of internet
Level 3
2239.....nothing happening
Level 3
2310
Highlighted
Level 3
2239.....nothing happening
Level 3
14 hrs & nothing
Level 3
And now it’s saturday
Level 3
That’s worked a treat so far
Moderator

Apologies @chatswood.

 

We have made a follow up with our Technical Team and will have a specialist contact you as soon as possible to discuss the status of the network improvement and how this case will progress.