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HG659 Firmware Upgrade

paulduff
Level 2
Hi Team,

I am having issues with the wifi on my modem and would like to request a firmware upgrade for my modem.

Thanks
Paul
1 REPLY 1
Ahra_G
Moderator

Hi @paulduff,

 

Please send the following details via private message in order for us to check your modem's firmware:

 

Product type: 

Device ID:  

Hardware version: 

Software version: 

 

Also, kindly include your Customer ID or username in order for us to some checks on your account. 

 

 

Regards,

Ahra_G