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High Latency from Perth to SEA server - COD and Dota 2

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Level 8

Not so bad at moment, but request timed out is odd.

You could do the same again when response is bad. 

That's if these are in fact the game servers. 

Bit tricky to make sure. Before starting game, do a     netstat -an    command. This shows all the network connections from your computer into the internet. Windows has lots just in normal running.

Get the game going and do the netstat command again. The extra connections will be for the game. Do the tracert on these extra ip addresses.

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Level 3

Here you go...i have no idea what this is..

 

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3648 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5040 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5700 0.0.0.0:0 LISTENING
TCP 0.0.0.0:7779 0.0.0.0:0 LISTENING
TCP 0.0.0.0:27036 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49664 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49665 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49666 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49667 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49669 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49670 0.0.0.0:0 LISTENING
TCP 0.0.0.0:57524 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1120 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1120 127.0.0.1:60575 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60579 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60580 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60581 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60584 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60587 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60590 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60591 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60593 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60594 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60595 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60597 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60598 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60599 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60600 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60601 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60604 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60605 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60607 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60610 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60611 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60613 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60614 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60616 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60619 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60620 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60621 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60622 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60623 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60624 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60625 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60626 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60627 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60628 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60629 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60630 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60631 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60632 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60634 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60635 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60636 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60637 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60638 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60639 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60641 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60642 TIME_WAIT
TCP 127.0.0.1:1120 127.0.0.1:60643 TIME_WAIT
TCP 127.0.0.1:8884 0.0.0.0:0 LISTENING
TCP 127.0.0.1:9012 0.0.0.0:0 LISTENING
TCP 127.0.0.1:9012 127.0.0.1:60478 ESTABLISHED
TCP 127.0.0.1:9012 127.0.0.1:60484 ESTABLISHED
TCP 127.0.0.1:22885 0.0.0.0:0 LISTENING
TCP 127.0.0.1:27060 0.0.0.0:0 LISTENING
TCP 127.0.0.1:45520 0.0.0.0:0 LISTENING
TCP 127.0.0.1:45521 0.0.0.0:0 LISTENING
TCP 127.0.0.1:45522 0.0.0.0:0 LISTENING
TCP 127.0.0.1:45522 127.0.0.1:56674 ESTABLISHED
TCP 127.0.0.1:50144 0.0.0.0:0 LISTENING
TCP 127.0.0.1:54908 127.0.0.1:65001 ESTABLISHED
TCP 127.0.0.1:54977 0.0.0.0:0 LISTENING
TCP 127.0.0.1:54977 127.0.0.1:54997 ESTABLISHED
TCP 127.0.0.1:54977 127.0.0.1:60548 FIN_WAIT_2
TCP 127.0.0.1:54997 127.0.0.1:54977 ESTABLISHED
TCP 127.0.0.1:55013 0.0.0.0:0 LISTENING
TCP 127.0.0.1:55014 0.0.0.0:0 LISTENING
TCP 127.0.0.1:55148 0.0.0.0:0 LISTENING
TCP 127.0.0.1:56674 127.0.0.1:45522 ESTABLISHED
TCP 127.0.0.1:58786 127.0.0.1:58787 ESTABLISHED
TCP 127.0.0.1:58787 127.0.0.1:58786 ESTABLISHED
TCP 127.0.0.1:60478 127.0.0.1:9012 ESTABLISHED
TCP 127.0.0.1:60484 127.0.0.1:9012 ESTABLISHED
TCP 127.0.0.1:60548 127.0.0.1:54977 CLOSE_WAIT
TCP 127.0.0.1:60591 127.0.0.1:1120 TIME_WAIT
TCP 127.0.0.1:60598 127.0.0.1:1120 TIME_WAIT
TCP 127.0.0.1:60613 127.0.0.1:1120 TIME_WAIT
TCP 127.0.0.1:60624 127.0.0.1:1120 TIME_WAIT
TCP 127.0.0.1:60627 127.0.0.1:1120 TIME_WAIT
TCP 127.0.0.1:65001 0.0.0.0:0 LISTENING
TCP 127.0.0.1:65001 127.0.0.1:54908 ESTABLISHED
TCP 192.168.1.14:139 0.0.0.0:0 LISTENING
TCP 192.168.1.14:55538 13.93.150.192:443 CLOSE_WAIT
TCP 192.168.1.14:57592 103.10.125.164:27025 ESTABLISHED
TCP 192.168.1.14:58124 23.0.237.16:443 CLOSE_WAIT
TCP 192.168.1.14:58125 117.18.237.29:80 CLOSE_WAIT
TCP 192.168.1.14:58802 24.105.28.10:1119 ESTABLISHED
TCP 192.168.1.14:60416 152.195.56.209:443 ESTABLISHED
TCP 192.168.1.14:60417 40.90.189.152:443 ESTABLISHED
TCP 192.168.1.14:60427 172.217.194.188:443 ESTABLISHED
TCP 192.168.1.14:60443 204.79.197.200:443 TIME_WAIT
TCP 192.168.1.14:60472 104.120.230.67:443 ESTABLISHED
TCP 192.168.1.14:60473 104.120.230.67:443 ESTABLISHED
TCP 192.168.1.14:60476 40.100.151.18:443 ESTABLISHED
TCP 192.168.1.14:60482 104.95.129.243:80 TIME_WAIT
TCP 192.168.1.14:60498 117.18.237.29:80 TIME_WAIT
TCP 192.168.1.14:60508 23.0.236.131:80 TIME_WAIT
TCP 192.168.1.14:60510 13.55.105.65:443 TIME_WAIT
TCP 192.168.1.14:60511 66.117.25.58:443 TIME_WAIT
TCP 192.168.1.14:60519 104.18.21.226:80 TIME_WAIT
TCP 192.168.1.14:60523 103.231.98.194:443 TIME_WAIT
TCP 192.168.1.14:60525 117.18.237.29:80 TIME_WAIT
TCP 192.168.1.14:60554 216.58.200.110:443 ESTABLISHED
TCP 192.168.1.14:60555 13.226.214.78:443 ESTABLISHED
TCP 192.168.1.14:60557 142.250.66.200:443 ESTABLISHED
TCP 192.168.1.14:60558 216.58.196.136:443 ESTABLISHED
TCP 192.168.1.14:60561 142.250.66.206:443 ESTABLISHED
TCP 192.168.1.14:60563 172.217.25.174:443 ESTABLISHED
TCP 192.168.1.14:60578 8.36.80.236:443 TIME_WAIT
TCP 192.168.1.14:60582 184.24.208.54:443 TIME_WAIT
TCP 192.168.1.14:60583 184.24.208.54:443 TIME_WAIT
TCP 192.168.1.14:60585 23.40.244.8:443 TIME_WAIT
TCP 192.168.1.14:60586 23.40.244.8:443 ESTABLISHED
TCP 192.168.1.14:60588 104.210.87.18:443 ESTABLISHED
TCP 192.168.1.14:60596 24.105.29.76:443 ESTABLISHED
TCP 192.168.1.14:60603 54.68.233.44:443 TIME_WAIT
TCP 192.168.1.14:60606 204.79.197.200:443 ESTABLISHED
TCP 192.168.1.14:60608 13.107.246.254:443 ESTABLISHED
TCP 192.168.1.14:60617 13.107.246.10:443 ESTABLISHED
TCP 192.168.1.14:60618 204.79.197.222:443 ESTABLISHED
TCP 192.168.1.14:60640 54.68.233.44:443 ESTABLISHED
TCP [::]:135 [::]:0 LISTENING
TCP [::]:445 [::]:0 LISTENING
TCP [::]:3648 [::]:0 LISTENING
TCP [::]:5700 [::]:0 LISTENING
TCP [::]:7779 [::]:0 LISTENING
TCP [::]:49664 [::]:0 LISTENING
TCP [::]:49665 [::]:0 LISTENING
TCP [::]:49666 [::]:0 LISTENING
TCP [::]:49667 [::]:0 LISTENING
TCP [::]:49669 [::]:0 LISTENING
TCP [::]:49670 [::]:0 LISTENING
TCP [::]:57524 [::]:0 LISTENING
TCP [::1]:50167 [::]:0 LISTENING
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:5050 *:*
UDP 0.0.0.0:5353 *:*
UDP 0.0.0.0:5353 *:*
UDP 0.0.0.0:5353 *:*
UDP 0.0.0.0:5355 *:*
UDP 0.0.0.0:27036 *:*
UDP 0.0.0.0:52737 *:*
UDP 0.0.0.0:56615 *:*
UDP 0.0.0.0:56616 *:*
UDP 0.0.0.0:56617 *:*
UDP 0.0.0.0:56619 *:*
UDP 0.0.0.0:56938 *:*
UDP 0.0.0.0:60418 *:*
UDP 0.0.0.0:60419 *:*
UDP 0.0.0.0:60420 *:*
UDP 0.0.0.0:61314 *:*
UDP 0.0.0.0:63477 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:10020 *:*
UDP 127.0.0.1:10021 *:*
UDP 127.0.0.1:55688 *:*
UDP 127.0.0.1:55938 *:*
UDP 127.0.0.1:62714 *:*
UDP 192.168.1.14:137 *:*
UDP 192.168.1.14:138 *:*
UDP 192.168.1.14:1900 *:*
UDP 192.168.1.14:5353 *:*
UDP 192.168.1.14:54597 *:*
UDP 192.168.1.14:55687 *:*
UDP [::]:500 *:*
UDP [::]:4500 *:*
UDP [::]:5353 *:*
UDP [::]:5353 *:*
UDP [::]:5355 *:*
UDP [::]:63478 *:*
UDP [::1]:1900 *:*
UDP [::1]:5353 *:*
UDP [::1]:55686 *:*
UDP [fe80::8107:7098:a317:cfa8%4]:1900 *:*
UDP [fe80::8107:7098:a317:cfa8%4]:55685 *:*

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Level 8

You could try to contact the game support area. Say you are having network delays and want to find out where they occur. You need the ip address of the game server to do this. Or other gamers may know this.

(In terms of games generally, TPG routing can be different between east and west. In the same city, different ISPs have different routing to the same games.)

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Level 3

Seems that there's quite a few people complaing in the community re TPG routing for games...this must be the case...?? Especialy to SEA server..

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Level 2

for me the latency is with just dota 2 (since that's all i play). However, when i run ping tests to other game servers such as CSGO or COD, i get similar bad ping of 270-280 to south east asian servers. 

Yet the ping to Aus servers are perfectly fine... strange.

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Level 2

Hi,

As I am experiencing a similar problem, here are my tracert results to the Dota 2 south east asian game servers. 

 

Tracing route to sgp-1.valve.net [103.28.54.1]
over a maximum of 30 hops:

1 2 ms 2 ms 4 ms ARCHER_VR1600V [192.168.1.1]
2 17 ms 15 ms 33 ms 10.20.25.29
3 15 ms 16 ms 14 ms 27-32-160-194.static.tpgi.com.au [27.32.160.194]
4 32 ms 37 ms 29 ms bri-sot-wic-crt1-TG-3-0-0.tpgi.com.au [202.7.173.222]
5 32 ms 37 ms 82 ms syd-gls-har-crt2-be-10.tpgi.com.au [202.7.173.17]
6 30 ms 28 ms 32 ms syd-gls-har-int2-be100.tpgi.com.au [203.221.3.4]
7 324 ms 296 ms 304 ms valve1-100g.hkix.net [123.255.90.17]
8 248 ms 309 ms 235 ms 192.168.141.23
9 280 ms 279 ms 280 ms 153.254.86.33
10 * * * Request timed out.
11 294 ms 303 ms 304 ms sgp-1.valve.net [103.28.54.1]

Trace complete.

 

Please help Smiley Sad

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Level 2

no update yet

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Level 1c

I have the same problem on asian servers...

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Level 8

You should make a new post about having bad response times. Include the tracert because it shows increased response time between a TPG device and the next one along. 

The address at line 8 is strange. My understanding is that 192.168 addresses don't appear on the internet.

And a timeout on line 10, but that's not TPG.

The game's support line might be able to help.

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Level 1c

Having exact same problem here with Dota2 on TPG from Perth.

 

Was getting around <100 pings (5 connection bars against Singapore and other SEA countries in game) now getting 2 connection bars and dial-up pings.

 

Pinging 103.28.54.1 with 32 bytes of data:
Reply from 103.28.54.1: bytes=32 time=290ms TTL=53
Reply from 103.28.54.1: bytes=32 time=284ms TTL=53
Reply from 103.28.54.1: bytes=32 time=288ms TTL=53
Reply from 103.28.54.1: bytes=32 time=288ms TTL=53

Ping statistics for 103.28.54.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 284ms, Maximum = 290ms, Average = 287ms

 

It's a joke. FIX it TPG you are useless. I waited 25mins on the phone today before hanging up unanswered.