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I can't get the complimentary speed boost to 200Mb/sec as advised. Why not? Still getting 50.

johnvsavage
Level 2
 
4 REPLIES 4
Riezl
Moderator

Hi @johnvsavage, please send us a private message with your TPG customer  ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

-snom-
Level 2

same issue here. 100mb plan and getting the 100 speeds

Riezl
Moderator

Hi @-snom-, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. To send a PM, please refer to this link: How do I private message (PM) in the community

landileao86
Level 2

Hi

 

Same here, my plan is 50mbs. Getting about 41 dowload Smiley Sad