The Complimentary speed boost for the service has been escalated. Please understand that the NBN Speed Gift project is ongoing still and on trial phase. Our network team is working to align the speed. No ETR yet is available.
I'm still not getting the speeds
Thank you for the update @adsllbjp and we apologise for the inconvenience.
Further updates will be given by your case manager as soon as it becomes available.
Let us know if you need further assistance.