INTERNET DOWN FOR 2 days

[Aworner]

Basil,

The subject line says for 2 days this means 48 hours - meaning you’re still missing 24 hours from your test.

In addition this is a wifi problem, your test may say stable connection but it dropping to a download speed 50 kbps is ridiculous - this is a joke and TPG should be ashamed of their business model.

As soon as one of their outsourced reps is contactable I will be changing providers.

TPG IS A **ING JOKE

Any business that has a rating of sub 2 stars is moral of the story always check reviews.

[BasilDV]

Hi @Aworner

If you are experiencing issues with your connection speed, then you may check the article that we've created to troubleshoot this issue.

• Slow speed issue

For WiFi issues, here are the articles that we've created to help you improve your home WiFi network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, please send me a PM with your preferred time and best number to be contacted and we'll raise this to our Tech team.

BasilDV