Internet drop out every 3 to 10 mins

[garythomann13]

Feel the love, like and post on each others community forum threads

"NBN Dropouts & slow download - Gold Coast, Benowa 4217"

[smushangwe]

I have been having the same issue with the internet aswell. It is so frustrating. Today I havent been able to do any work.

[BasilDV]

Hi @smushangwe

Welcome to the Community!

We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

The modem/router also shows a stable connection for more than a day now.

Are you using a WiFi or a Wired connection? If you are using a WiFi connection, then signal interference may have caused the issue.

We've created some articles that will guide you on how to improve it. Refer to these articles:

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Let me know how it goes.

BasilDV