Internet dropped

jdalan
Level 3
Internet has dropped at my place. I have power cycled the router and DSL light has not lit up.

It’s been gone for about 30 mins. I reached out on Twitter as well. There’s no faults listed on NBN or TPG site and no planned maintenance.

Can someone get back to me and raise a fault please. I can DM address and details.
1 REPLY 1
BasilDV
Moderator

Hi @jdalan

 

Thanks for raising this with us.

We checked the account and it shows that the service is working within specification.

 

The service has been stable for almost a day now.

 

Let us know if you need further assistance.

 

BasilDV