Get online support
Just upgraded to a nbn100 plan yday night and my internet drops out every hour or so
Every time I have to reset the router --> turning it off and on
Does anyone know why and is there a solution
Which connection are you on?
FTTC
FTTN
FTTP
HFC?
Not entirely sure. Is there anyway I can check?
Nvm i have hfc i just checked
Sorry> No useful knowledge of HFC. David or a mod may be able to help
Hi @vy_2004,
We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus
Also, there are many factors that can affect your service and we're here to help. Please send us a private message, we'll pull up your account and sort out your service.
-Ahra_G