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Internet not working

Level 1a

My internet stopped working last night. I've tried turning off / on the modem etc and tried resetting everything with no luck


Hi @Marjo51jam


Welcome to TPG Community!


We were able to locate your account using your community details and understand that you've contacted our Tech team earlier today.


The case was raised to our Engineering team for further investigation and updates will be given via SMS or phone call as soon as it becomes available.


In the meantime, if you have any further enquiries or require general information on the matter, contact us here and we'll be sure to get this coordinated for you.