Hi @JS11 ,
Are you still having issues with the service? If so, let us help check what is causing issues with the service and see what we can do to fix this.
Could you send me a message with your details and the troubleshooting steps you have taken so far?
Needing help with internet outage since 11am yesterday 17/11. Looked at nbn outages & nothing showing for our address. Checked tpg outages & same. Have tried calling for assistance but been on hold over an hour each time. Haven’t got time to stay on any longer each time. Need help as over 30 hours no internet. Just stopped & have tried all the on: off .