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Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.
Regards,
Peter
Hi mnickoll1986,
I am reviewing your NBN FTTC
Have you checked your set up?
The power adaptor is the correct one.
You can lodge a fault by myTPG app.
Hi @mnickoll1986 ,
From our system , we can see your service is working fine,if you still have issue pls message us,
Regards,
Sajal