Issue sending an email regarding TPG Wireless Internet Cancellation request

[ravibudala]

Hi,

I would like to cancel my TPG wireless internet connection. 

Had a call with one of the customer reps on 3rd March and asked them to guide me with the cancellation process. 

They gave me an email (cancel@tpg.com.au) and asked for a few details. But, somehow I am unable to send the email from my Gmail account as it seems that the email (cancel@tpg.com.cu) is temporarily unavailable to receive the emails).

Is it possible to help with this request and complete the cancellation request today on priority?

Thanks. 

Best Regards,

Ravi Chand B.

[Ahra_G · Accepted solution]

Hi @ravibudala, 

Please send in your TPG account details via PM so we can attend to your request.

Thanks! 

Ahra_G

[ravibudala]

Hi Ahra,

I am unable to send messages in a Private message channel to you. It says I have reached the limit of sending messages when I haven't sent even one. 

Can you please help here?

Thanks.

Best Regards,

Ravi Chand B.