Latency on upload speed is high on FTTB

[unchisalueng]

Hi I have been noticing something for the past week.

Every Sunday evening post 6pm AEST I usually get very high ping and keep dropping out of games. It seems like the latency on my download speed seems ok but the latency on my upload speed is higher than 130ms. I have done a multiple speed tests.

[Ahra_G]

Hi @unchisalueng,

Did you do the tests via Wi-Fi or wired connection? 

-Ahra_G

[unchisalueng]

The screenshot was on a wired PC. @Ahra_G 

[david64]

Hi @unchisalueng . Using your wired PC, can you do   tracert google.com.au    to check for delays in external network. Do it at different times of the day, or evening, on each day, to get a baseline response. Then on Sunday evening (or any other time) when you get the high ping times.

Copy and paste text from the command window in your reply; good response example, and bad response.

[unchisalueng]

Hi its now happening on weekdays too around 6-8pm

I have a screenshot of tracert google.com.au at 7:10pm 29/05 @david64 @Ahra_G 

[david64]

@unchisalueng . Can you do tracert again tonight when the time goes back to normal and post the result.

[unchisalueng]

@david64 it seems to have gotten better now. But still higher upload speed latency.

[unchisalueng]

@david64  its now gotten worse again. Its now been happening for the last hours.

[adib_rahmang]

Hey @unchisalueng, 

We'll get our techs to look into what's going on. Are you able to send me a private message?