Modem return

[Dines]

My partner and I have a return slip through star track and every date selected for pick up is not working, can we just return it through Australia post at our own cost? Seems all too difficult and we only have 14 days and with all the public holidays it makes it hard

[BasilDV]

Hi @Dines

Thanks for raising this with us.

We'd like to check on this further in order to provide proper resolution to return the device.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV