NBN not working

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Level 1c
Hi moderators,
My NBN is not working, despite having switched On/off and rechecked all physical connections.
All light indicators on the modem are all flashing.
Can someone please help?
1 REPLY 1
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Moderator

Hi @ivykstan

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and it appears that the service has been restored.

 

Your service was affected by an NBN network outage, which was resolved by replacing the faulty Load Power Supply within the exchange.

 

Should you require further assistance, please let us know.

 

BasilDV