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No Internet Connection!!

Level 2
My wifi suddenly stop connectiong internet.
I have tried to reset the modem or turn it off for a while but it's still same... can anyone help me with that.

It's been 2 days to having dailylife without wifi.

@hlee Welcome to TPG Community.


I'm sorry to hear that the wifi is not working. Does it mean that your internet as a whole is not working or can you connect to the internet when your device is connected to the modem through ethernet cable?


The contents of the article below may help.  


I tried to look for your particular account using the username, e-mail address and e-mail address provided. I would like to look into this further. Can you PM your account details to any MOD here?



Joseph D