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No Internet Connection!!

Level 1a
My wifi suddenly stop connectiong internet.
I have tried to reset the modem or turn it off for a while but it's still same... can anyone help me with that.

It's been 2 days to having dailylife without wifi.
1 REPLY 1
Moderator

@hlee Welcome to TPG Community.

 

I'm sorry to hear that the wifi is not working. Does it mean that your internet as a whole is not working or can you connect to the internet when your device is connected to the modem through ethernet cable?

 

The contents of the article below may help.

 

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...  

 

I tried to look for your particular account using the username, e-mail address and e-mail address provided. I would like to look into this further. Can you PM your account details to any MOD here?

 

Thanks,

Joseph D