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No Internet Or Customer Service - Day 3

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Level 3
Guys, appauling service right now... and you still expect to be paid for no service... i have sent all the info ur rep requested but no response or remedy. Still showing this screen on day 3 of no internet. I expect a refund.
2 REPLIES 2
Moderator

Hi

 

My apologies if you are not able to reach our support people.

It this service ever worked?.

Did you setup accordingly?

Please have a look,

https://community.tpg.com.au/t5/Featured-Articles/NBN-FTTP-Setup-General-Setup/ba-p/39

 

 

Highlighted
Level 3

What am I meant to do with this? when you guys said the router has to be manually configured?