No internet connection Fortitude Valley

[Wadebowden21]

Hi team,

Currently have had no internet connection all day. Wifi network is stable but no internet connection. My address is XXX/XXX Robertson Street Fortitude Valley

I have troubleshooted steps - turned router off, unplugged all cords, hard reset on router as well as reset using the router IP settings

Any help would be greatly appreciated

[Ahra_G · Accepted solution]

Hi @Wadebowden21, 

Please check if your area has an ongoing outage/maintenance here.

Otherwise, let's have your TPG details via PM so we can check your connection. 

Thanks! 

Ahra_G