No internet or phone line connection since Tuesday 25 Feb. Internet light on the modem doesn't even flash red (no lights). Have checked NBN and TPG sites for possible outages - nothing listed.
Have done ALL of the below already:
Can you please help me?
Welcome to the Community @Duey
If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn-fttn/problems_connect_internet_nbn_fttn.
In your case, our Engineers have tested the connection and appears to be a problem within the NBN line. The case have been lodged with NBN Co and a technician will be booked to fix the service. An assigned Engineer will provide you with the update once available.