No internet or phone line since yesterday

[Alihome12]

The customer service not answering calls
Mailed them no reply since 5 hrs
No internet service since last night

[Joseph_D]

@Alihome12 I'm sorry to read that your internet service is currently not working.

Please bear with us as our support teams are trying to transition to work from home.

Please see https://community.tpg.com.au/t5/Welcome/TPG-customer-support-channels-during-COVID-19-outbreak/m-p/4...

The information on the link below may help

https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338

Kind regards,

Joseph D

[VincentG98]

the second link that you  provide isn't working 

[BasilDV]

Hi @VincentG98

The article on the second link is entitled as Troubleshooting no internet connection. 

You may search the name or click the given name to be directed to the said link.

BasilDV