TPG Community

Get online support

No internet or phone line since yesterday

Highlighted
Level 1a
The customer service not answering calls
Mailed them no reply since 5 hrs
No internet service since last night
3 REPLIES 3
Highlighted
Moderator

@Alihome12 I'm sorry to read that your internet service is currently not working.

 

Please bear with us as our support teams are trying to transition to work from home.

 

Please see https://community.tpg.com.au/t5/Welcome/TPG-customer-support-channels-during-COVID-19-outbreak/m-p/4...

 

The information on the link below may help

 

https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338

 

Kind regards,

Joseph D

Highlighted
Level 1a

the second link that you  provide isn't working 

Highlighted
Moderator

Hi @VincentG98

 

The article on the second link is entitled as Troubleshooting no internet connection

 

You may search the name or click the given name to be directed to the said link.

 

BasilDV