Opening Websites Suddenly Slow or Times out

[ronphil436]

Using TPG 5G

Opening Several Websites (not all!) has suddenly started to stall! Website does not load and consequently does not open. If you wait at least 3-5 minutes sometimes they will open otherwise you time out. Not device as it happens on phone and Tablet. Speed test shows Upload Speed very poor whilst download speed normal.

Any suggestions welcome!! Very frustrating. If I turn off 5G Router/Wifi on phone and use my Telco direct all sites load properly! Has happened before but normal loading resumed after few days!

[kate_]

Hey @ronphil436, we'll check out what's happening with your connection and make sure you can visit all of the sites you need.

Send me a PM here and we'll take a look.

[ronphil436]

Sorry I'm 80! And technologically disadvantaged! What is PM please?

[kate_]

No need to apologise! A PM is a private message. You can find how to send these on Community using the link below.

How do I private message (PM) in the community

[ronphil436]

I have PM you as directed but there had been no further communication in 3 hours! Am I expecting too much!!!

[alanguide]

Don't worry. It can sometimes be a day or two before you get a reply.

[ronphil436]

Hi Can you please tell me when I am likely to get a reply/action on my issue?? I have explained issue on forum AND be PM but so far I have not received any reply !!!
This issue is incredibly frustrating and is costing Mr money!!!
May I please get some response???

[adib_rahmang]

Hey @ronphil436,

We're still waiting for your response. Are you able check your inbox?